Terms of service

Nubia Terms of Service

OVERVIEW

Welcome to Nubia! The terms “we”, “us” and “our” refer to Nubia. Nubia operates this store and website, including all related information, content, features, tools, products, and services in order to provide you with a curated shopping experience (the “Services”). Nubia is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein (“Terms”), describe your rights and responsibilities when using our Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access the Services.


SECTION 1 – ACCESS AND ACCOUNT

By using the Services, you confirm that you are at least the age of majority in your state or province of residence. You may be asked to provide information such as your email, billing details, payment information, and shipping address. You agree this information will be accurate and complete.

You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.


SECTION 2 – OUR PRODUCTS

We strive to present our products accurately, but colors, textures, and appearance may vary depending on your device or screen settings. We do not guarantee that the product you receive will exactly match how it appears on your screen.

Packaging and labeling of products may vary from the images displayed on our website due to supplier updates, inventory availability, or packaging improvements. Customers may receive the same product in different packaging, containers, or labeling than what is shown online. These variations do not affect the quality, ingredients, or intended use of the product.

Product descriptions and pricing may change without notice. We may limit product quantities or discontinue items at our discretion.


SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Nubia may accept or reject any order at our discretion. Your order is accepted once payment is processed and we confirm acceptance.

Orders may not be cancellable once accepted. If we cancel or adjust an order, we will notify you using the contact information provided during checkout.

All purchases are subject to our Refund & Return Policy.

Items purchased are for personal use only and not for resale.


SECTION 4 – PRICES AND BILLING

Prices and promotions may change without notice. The price charged will be the price displayed at checkout at the time of purchase.

Prices do not include taxes, shipping, handling, or customs charges unless explicitly stated.

You agree to provide accurate billing and payment details and authorize us to charge all fees incurred in connection with your purchase.


SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only. We are not responsible for shipping delays caused by carriers, customs, or events outside our control.

Once a product is handed to the carrier, risk of loss transfers to you.


SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services—including trademarks, text, images, videos, graphics, and design—is owned by Nubia or our licensors.

You may not copy, reproduce, distribute, modify, publish, or create derivative works from any content without our written permission.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and without warranties. Your use of such tools is entirely at your own discretion.


SECTION 8 – THIRD-PARTY LINKS

The Services may contain third-party links. We are not responsible for third-party websites, products, or content and you access them at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Do not remove this section (required by Shopify).

Nubia is powered by Shopify. Shopify is not responsible for any sales made by Nubia or any issues arising from your transactions with Nubia. You expressly release Shopify from all claims related to your purchases.


SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy and may also be processed by Shopify. By using our website, you consent to this processing.


SECTION 11 – FEEDBACK

By submitting reviews, ideas, or feedback (“Feedback”), you grant Nubia a perpetual, worldwide, royalty-free license to use and publish such content.

You agree your Feedback will not violate any third-party rights or include harmful, illegal, or misleading content.


SECTION 12 – ERRORS & INACCURACIES

Occasionally information on the Services may contain errors or inaccuracies. We may correct or update information at any time without notice, including after an order has been placed.


SECTION 13 – PROHIBITED USES

You agree not to use the Services for unlawful, harmful, fraudulent, harassing, or malicious purposes. Any violation may result in suspension or termination of your access.


SECTION 14 – TERMINATION

We may terminate your access to the Services at any time without notice. Sections intended to survive termination will continue to apply.


SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties of any kind, except where required by law.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Nubia is not liable for any indirect, incidental, punitive, or consequential damages arising from use of our Services or products.


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Nubia and Shopify from any claims arising out of your use of the Services or violation of these Terms.


SECTION 18 – SEVERABILITY

If any part of these Terms is deemed unenforceable, the remaining provisions will still apply.


SECTION 19 – WAIVER & ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Nubia regarding the Services.


SECTION 20 – ASSIGNMENT

You may not assign these Terms. Nubia may assign them without restriction.


SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Nubia is headquartered.


SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 – CHANGES TO TERMS OF SERVICE

We may update these Terms at any time. Continued use of the Services signifies acceptance of any changes.


SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service may be sent to:

📧 nubiahelp@gmail.com